Our Company Policies
ERTEK Top Management, with the vision of being one of the best, safest, and most innovative engineering and construction firms in the region, is committed to designing, constructing, and completing construction projects that are safe, accident-free, and have minimized environmental impacts. In all activities, both at central operations and in the projects undertaken:
- Ensuring the achievement of occupational health, safety, and environmental goals,
- Successfully implementing leadership in occupational health and safety at all levels of the organization,
- Sustaining the protection of occupational health, safety, and the environment in the products and services offered,
- Conducting activities with a risk-based perspective,
- Ensuring the prevention of work accidents and work-related illnesses,
- Creating safe working environments,
- Ensuring that all accidents are investigated for root causes and appropriate actions are taken,
- Minimizing environmental impacts resulting from activities in accordance with relevant requirements,
- Ensuring the effective execution of processes,
- Guaranteeing that processes produce the expected results,
- Complying with relevant national and international occupational health, safety, and environmental management standards,
- Establishing infrastructure for training and development to ensure the competence of employees,
- Creating an effective occupational health, safety, and environmental management system to meet the needs and expectations of customers, employees, and stakeholders, and committing to implementing and continuously improving it.
- Belief in the zero-accident goal, determination to prevent environmental pollution, occupational diseases, and social conflicts.
- Treating environmental, occupational health and safety, and social responsibility as core values.
- Announcing the commitment to EOHSS from top management to every level of employees.
- Supporting continuous improvement.
- Ensuring employee participation.
- Defining and sharing tasks and responsibilities.
- Providing necessary resources.
- Ensuring a non-discriminatory, respectful working environment.
- Ensuring a safe working environment.
- Being accountable for environmental, occupational health and safety, and social responsibility matters.
- Identification of internal and external factors
- Evaluation of risks and opportunities
- Compliance with all applicable laws, regulations, and requirements
- Protection of the environment and affected communities
- Ensuring sustainability
- Implementation of appropriate planning to achieve goals and key performance indicators
- Establishment of a risk-based mindset
- Adoption of a preventive attitude
- Identification, elimination, and reduction of all hazards, risks, and environmental and social impacts
- Identification of potential emergencies and crises
- Reduction of emergency risk
- Conducting business activities in compliance with the EOHSS management system
- Efficient use of natural resources
- Management of emergencies and testing of emergency interventions through drills
- Supply of safe tools and equipment
- Ensuring accurate documentation and effective reporting
- Inclusion of subcontractors in the EOHSS management system
- Informing employees about the EOHSS policy
- Providing EOHSS training
- Consulting with employees on matters related to EOHSS management systems
- Increasing awareness of EOHSS among employees
- Implementing behavior-based occupational health and safety programs
- Determination of EOHSS objectives in line with applicable requirements, risks & opportunities, and employee participation
- Informing subcontractors about EOHSS objectives and goals
- Proper communication and updating of EOHSS objectives
- Monitoring of EOHSS objectives and key performance indicators
- Evaluation of compliance with the EOHSS management system
- Regular conduct of management review assessments
- Sharing of lessons learned and best practices
- Monitoring and evaluation of subcontractors’ EOHSS performances
- Continuous improvement of the EOHSS management system in conjunction with management review outputs
- Establishing good relationships with communities and neighbors affected by the project
- Ensuring fair and transparent recruitment processes
- Ensuring equal opportunities and employee well-being, increasing EOHSS awareness among communities affected by the project
ERTEK Top Management, in line with the vision to be one of the best and innovative companies among engineering and construction firms in the region, and in line with the mission to design, construct, and complete construction projects safely, with high quality, and at reasonable costs, in all its activities, whether central operations or projects undertaken; aims to ensure the success of the company’s strategic objectives, sustain quality in the products and services offered, achieve business efficiency, perform tasks well and accurately, complete projects on time, within budget, and with the required performance, ensure effective implementation of processes, guarantee that processes yield expected results, meet international quality standards, create infrastructure for employee training and development, and meet the needs and expectations of customers, employees, and stakeholders. The company commits to establishing an effective quality management system, implementing it, and continuously improving it.
For this purpose, the Quality Policy created will fulfill the following fundamental requirements:
- Aligning with customer requirements and indicators
- Establishing regular communication with the customer regarding quality performance
- Responding promptly to customer concerns and feedback
- Focusing on enhancing customer satisfaction
- Meeting applicable requirements
- Supporting personnel in identifying quality issues
- Maintaining an open environment
- Providing necessary resources for the quality management system
- Taking responsibility to ensure the effectiveness of the quality management system
- Encouraging the use of the process approach and risk-based thinking
- Not compromising on quality due to cost or project schedule concerns
- Taking pride in the quality of the work and taking responsibility
- Encouraging employees to report concerns and provide feedback on quality issues
- Implementing effective procedures, processes, and training
- Commitment to a culture integrated with established processes
- Timely development of procedures
- Supporting feedback for process improvement
- Continuously improving the quality management system
- Demonstrating inquisitive behavior
- Addressing issues with a transparent approach
- Encouraging the suspension of work in case of quality doubts
- Motivating employees to identify and resolve quality issues
- Investigating and reporting problems consistently
- Resolving issues in a timely manner
- Monitoring quality indicators
- Institutionalizing gained experiences and best practices through sharing
- Protecting and sustaining corporate knowledge
- Sustaining organizational culture
- Valuing and protecting ERTEK assets
- Identifying risks and opportunities that can affect the quality management system
- Encouraging competency and career development